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Privacy Policy

Effective Date: November 17, 2025

Ohio Valley Rack and Material Handling ("we," "us," or "our") operates the Ohio Valley Rack website (the "Site"). We are an independently held manufacturers representative serving customers in Ohio, Kentucky, and throughout North America with our partners. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

 

1. Information Collection and Use

 

We collect several different types of information for various purposes to provide and improve our service to you.

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A. Types of Data Collected

 

i. Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Job Title and Company Name

  • Any details provided when requesting a quote or contacting us

ii. Usage Data

We may also collect information that your browser sends whenever you visit our Site or when you access the Site by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

iii. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

  • Cookies: Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

  • Other Tracking Technologies: Beacons, tags, and scripts are also used to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

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2. Use of Data

 

Ohio Valley Rack and Material Handling uses the collected data for various purposes:

  • To provide and maintain the Site

  • To notify you about changes to our Site or services

  • To allow you to participate in interactive features of our Site when you choose to do so

  • To provide customer care and support

  • To provide specific services, such as generating material handling quotes or scheduling site visits

  • To monitor the usage of the Site

  • To detect, prevent and address technical issues

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3. Transfer of Data

 

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your submission of such information constitutes your agreement to that transfer.

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4. Disclosure of Data

 

 

A. Business Partners

 

As a manufacturers representative, we may share your information with our material handling partners throughout North America to facilitate quote generation, project execution, or other services requested by you. This disclosure is necessary to fulfill your request for services related to material handling solutions.

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B. Legal Requirements

 

Ohio Valley Rack and Material Handling may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of Ohio Valley Rack and Material Handling

  • Prevent or investigate possible wrongdoing in connection with the Site

  • Protect the personal safety of users of the Site or the public

  • Protect against legal liability

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5. Security of Data

 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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6. Service Providers

 

We may employ third party companies and individuals to facilitate our Site ("Service Providers"), to provide the Site on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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7. Links to Other Sites

 

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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8. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

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